Online shop rules

Online Store Regulations


  • Shop: The online store available at for purchasing services.
  • Organizer: Turkish travel, based in Alanya, Turkey.
  • Seller:
  • Online Shop Regulations: Rules for using the Shop.
  • Privacy Policy: Describes data processing methods and rights of data subjects.
  • Consumer: Adult natural person making a purchase unrelated to business or profession.
  • Customer: Individual or legal entity making a purchase related to business or profession.
  • Buyer: Both Consumer and Customer.
  • Personal Data Administrator: Entity deciding data processing purposes and means.
  • Order: Buyer's declaration aiming to conclude a contract with the Seller.
  • Distance Contract: Contract without physical presence, concluded via distance communication.
  • Ticket: Personal ticket authorizing use of described event.
  • Cart: Store software element displaying selected products for purchase.
  • Product: Movable item/service available in the Store, subject to Sales Agreement.
  • Newsletter: Service sending marketing information to Buyer's email address.

General Provisions:

  • Prices are in Polish zlotys (PLN) or euros (EUR).
  • Seller issues invoices without VAT.
  • Tickets are delivered online or at the Organizer's office.

Payment Methods:

  • Bank transfer to Seller's account within 7 days.
  • Online payment via Przelewy24 or credit cards.
  • Cash on delivery at the Organizer's office.

Ordering Process:

  1. Add product to cart.
  2. Fill order form with necessary data.
  3. Choose payment method.
  4. Accept Shop regulations and tour conditions.
  5. Confirm order.

Complaints Procedure:

  • Complaints submitted in writing to the Organizer.
  • Complaints addressed within Organizer's terms.

Right to Withdraw:

  • Consumer may withdraw from contract without reason or cost.
  • Exceptions to withdrawal apply as per Regulations.


  • Seller refunds within 14 days of withdrawal.
  • Refund method agreed with Consumer.

Technical Requirements:

  • Internet access and compatible web browser required.
  • Buyer responsible for technical setup.


  • Buyer may subscribe to Newsletter.
  • Subscription confirmed via email.
  • Buyer may unsubscribe at any time.


  • Seller retains exclusive rights to content.
  • Buyer's purchase does not transfer copyrights.
  • Infringement may result in penalty.

ODR Platform:

  • ODR platform for out-of-court dispute resolution.
  • Available for Consumers within EU.

Final Provisions:

  • Polish law applies.
  • Disputes settled in competent court.
  • Buyer has access to Regulations at any time.
  • Regulations effective upon publication.
  • Seller reserves right to amend Regulations.

For detailed information, visit the Store's website.